Evaluating your employee's performance counts among your most crucial - and challenging - managerial tasks. How to appraise performance to maximize your team's results? This invaluable guide provides an array of proven strategies - including ways to: Deliver critical feedback, Clarify your performance expectations, Select performance metrics, Analyze 360-degree feedback Table Of Contents: Introduction 1 Maximizing Your Performance Management System Performance Appraisal Is Dead. Long Live Performance Management! Monci J. Williams 21 Alternatives to Performance Reviews 34 Performance Appraisals with More Gain, Less Pain Peter L. Allen 42 Successful Performance Measurement: A Checklist Karen Carney 50 Handling Excellent, Average, and Poor Performers How to Get the Best Out of Performance Reviews Michael E.