Service Management : Operations, Strategy, Information Technology (English) 7th Edition (English,Paperback)
By James A Fitzsimmons (Author) By Mcgraw Hill (Publication)
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Book Details
Binding :
Paperback
Publication Date :
2015
ISBN :
9789339204471
Language :
English
Rack No. :
KOL/195/6/179
Pages :
541
Publisher :
McGraw Hill
Description
About the Book: Service Management: Operations, Strategy, Information Technology: 7th Edition Balancing conceptual and applied coverage of all aspects of the management and operation of services, the seventh edition of Service Management: Operations, Strategy, Information Technology remains the most comprehensive and widely used introduction to service operations on the market. This edition is designed to develop students skills in both strategic and operational issues pertaining to services....
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